Privacy Policy

Depending on how you use our Services, we may collect: contact details (name, address, phone, email); financial information (card and payment details); account information (username, password, preferences); transaction information (items viewed, carted, purchased or returned); your communications with us; device information (browser, IP address, identifiers); and usage information about how you interact with our Services.

Directly from you, when you create an account or contact us; automatically, through your use of our Services and cookies; from our service providers who process data on our behalf; and from partners or other third parties.

To provide and improve our Services — processing payments, fulfilling orders, managing your account, and personalizing your experience; for marketing and advertising, including promotional emails and tailored ads; for security and fraud prevention; to provide customer support and communicate with you; and to comply with legal obligations or investigate potential violations of our policies.

We may share information with Shopify and other vendors who perform services on our behalf (payments, analytics, fulfillment, support); with marketing partners for advertising; when you direct or consent to it, such as shipping or social integrations; with our affiliates; and in connection with a business transaction, legal obligation, or to protect our rights and users.

Our Services are hosted by Shopify, which collects and processes your information to provide and improve the Services, including enhanced features drawing on your interactions across Shopify merchants. Shopify is responsible for processing under these features — see the Shopify Consumer Privacy Policy and Shopify Privacy Portal to learn more or exercise your rights there.

Our Services may link to third-party sites we don't control — review their own privacy practices before sharing information. We're not responsible for their content or security, and information you post in public venues may be viewable by others without limitation on its use.

Our Services aren't intended for children, and we don't knowingly collect personal information from children under the age of majority in your jurisdiction. Parents or guardians can contact us to request deletion of a child's information.

No security measure is perfect — please avoid sending sensitive information through unsecure channels. We retain your information as long as needed to maintain your account, provide our Services, meet legal obligations, or resolve disputes.

Depending on where you live, you may have the right to access, delete, correct, or receive a copy of your personal information, and to manage your email preferences via the unsubscribe link in our emails. UK/EEA residents may also have rights to object to or restrict processing, and to withdraw consent. Contact us to exercise these rights, or visit privacy.shopify.com/en for rights related to Shopify's own processing.

If you have concerns about how we handle your information, contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

We may transfer, store, and process your information outside the country you live in. Transfers out of the EEA or UK rely on recognized mechanisms like Standard Contractual Clauses, unless the destination country is deemed to offer adequate protection.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We'll post the revised version here and update the "Last updated" date.

Questions about our privacy practices, or to exercise your rights, can be sent to jjt8123@gmail.com or by mail to MugMotion, 30 Marsh Owl Cres, Aspen Hills, Johannesburg South, Gauteng, 2190, South Africa. We are the data controller of your personal information.